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Tools & Resources

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Tools & Resources

It is important that our customers are aware of the tools available to help you create your own roadmap to recovery. Though there are many sources for assistance, we have compiled a small list of sites to help you on your journey.

Save Money
Manage Your Debt
Increase Your Income
About Debt Collection
Consumer Education

View your credit bureau report for free once a year

AnnualCreditReport.com is the official site to help consumers to obtain their free credit report.

Find affordable health care

Find federally-funded health centers care for you, even if you have no health insurance. You pay what you can afford, based on your income.

Create a financial plan, pay off high interest debts

Use this guide's helpful tips and worksheets for calculating net worth, income, and expenses.

See if you qualify for free tax preparation assistance

Navigating through the maze of public benefit programs can be difficult and confusing. Many people don't know what assistance is available — or how to gain access to it. AARP offers online tools that take the guesswork out of the process. It's fast, private, and secure!

Payoff.com – Earn fun badges and win rewards for paying off debt and saving money.

Payoff.com has helped over 100,000 users get a new look at their finances, while making it fun and lighthearted along the way. Payoff.com is a free website that helps you get a better picture of your finances, set easy to reach goals, and reward you along the way.

Understand what goes into a credit score

Your FICO score is calculated using the information in your credit reports. These reports contain all of the information that each credit bureau has on file about you.

Get help finding a consumer credit counseling service

The U.S. Department of Justice provides a list of approved credit counseling agencies by state and judicial district.

Important facts about debt collection

The Federal Trade Commission (FTC), the nation's consumer protection agency, enforces the Fair Debt Collection Practices Act (FDCPA), which prohibits debt collectors from using abusive, unfair, or deceptive practices to collect from you.

Find out what government benefits you may qualify for

Benefits.gov empowers people to make decisions for themselves and their families by providing a single website where they have access to information on nearly 1,000 government benefit and assistance programs.

Tips for dealing with unemployment

The Department of Labor provides a shortcut to information and services for active job seekers.

Learn how to write an effective resume

Use this guide from the Department of Labor to learn how to write a clear, effective resume.

See if you qualify for grants, financial aid or other government benefits

Identify grants, loans, financial aid, and other benefits from the U.S. government for which you may be eligible.

Determine if you qualify for food and health care assistance for Women, Infants and Children

WIC provides Federal grants to States for supplemental foods, health care referrals, and nutrition education for low-income pregnant, breastfeeding, and non-breastfeeding postpartum women, and to infants and children up to age five who are found to be at nutritional risk.

Dealing with Debt Collectors

When it comes to dealing with debt collectors, Federal laws give you rights. Review your rights and the responsibilities of debt collectors. Learn about the resources available to help you manage your debt and deal with debt collectors.

Ask the Consumer Financial Protection Bureau

The Consumer Financial Protection Bureau helps consumers get their tough questions about financial products answered. What is a balloon Payment? What are your responsibilities if your credit card is stolen? Ask CFPB to help you find out.

Consumer Rights Under The Fair Debt Collection
ractices Act

Learn how the FDCPA eliminates abusive practices in the collection of consumer debts, promotes fair debt collection, and provides consumers with an avenue for disputing and obtaining validation of debt information.

Consumer Resources

The Consumer Resources section provides information and tools so you can make informed financial decisions and take control of your finances. It’s also offers a defense against fraud and deception.

Customer Support

We have compiled a small list of sites to help you on your journey

* "Please understand that this is a communication from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose."